Explain
Understand why a caregiver match is recommended, which constraint is in conflict, or why an item needs attention. The reason belongs beside the recommendation.
Ethiya Intelligence
AI that prepares the work—and shows its work.
Ethiya Intelligence helps home-care teams understand, draft, prioritize, and act on operational information while keeping source records and human accountability visible.
SOURCE-LINKED SUMMARYVisit update
Draft · reviewEleanor completed her morning routine and breakfast. She chose to rest before the planned walk.
“Client completed morning routine and ate breakfast…” View source →
Client completed morning routine and ate oatmeal and fruit. Client said left knee felt sore and wanted to rest before walking.
JC
Jamie ChenAccountable reviewer
Approve updateWhat changes
Useful AI begins with a bounded job
“Use AI” is not a workflow. A useful capability has a clear input, a defined output, an accountable owner, and a known boundary.
Connected capabilities
Each part of the workflow keeps its context, boundaries, and accountable owner.
Summarize
Turn a time-bounded set of authorized records into a reviewable brief for staff or an approved plain-language update for a family. Keep the original records available.
Draft
Prepare a message, note revision, follow-up, or form response from known context. The responsible person reviews before consequential use or external delivery.
Ask
Use everyday language to query authorized operational data. Read-only execution, access limits, validation, and audit controls remain between the question and the result.
Prioritize
Bring the most urgent scheduling, service, authorization, credential, or revenue exceptions forward with the reason, owner, and next action attached.
Accountable workflow
Our responsible-AI standard
- 1
Care, employment, financial, and client-communication decisions stay with authorized people.
- 2
The system should use only the records and fields the requesting user and workflow are allowed to access.
- 3
Users should know when text, a score, or a recommendation was generated or transformed.
- 4
The workflow should record what the system prepared, what a person approved or changed, and what was ultimately sent or applied.
Responsible-AI standard
Access does not expand because AI is involved
Low confidence, missing information, conflicting rules, and sensitive cases should move to review instead of being silently resolved.
- Generated content stays distinguishable
- The source remains available
- Exceptions escalate
- Actions are auditable
Questions to ask
Clear answers belong in the evaluation.
Does Ethiya let AI assign caregivers automatically?+
Ethiya can be designed to recommend and explain matches, but an authorized person remains responsible for assignment unless a bounded agency-configured rule has been explicitly approved for automation.
Can AI send messages or family updates?+
It can prepare content and, where the product and agency policy permit, support controlled delivery. Recipient authorization, channel consent, human review, and delivery history still matter.
Can Ethiya record calls or interviews?+
Voice and recorded-interview workflows are roadmap concepts unless specifically confirmed. Any release would need clear automation disclosure, consent, jurisdiction review, retention controls, and a non-recording path.
Does Ethiya train public models on agency data?+
Ethiya documents the provider, retention, training, and data-use terms that apply to each production AI workflow during security review. Those production terms define how agency data is handled.
See it in context
Bring us a repetitive workflow
Show us where your team spends time reconstructing context, writing the same message, reviewing the same exception, or searching for the same answer. We will show which parts can be prepared safely and which decisions remain human.
Request an AI workflow demo↗