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Features
Explore all featuresOverviewScheduling & workforceCare delivery & EVVCommunications & familyBilling & revenueRecruiting & onboardingReporting & insightsMobile apps
Solutions
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AI
Explore Ethiya IntelligenceOverviewSecurity & responsible AIPractical AI guide
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  1. Home
  2. Privacy notice

Privacy notice

Privacy should be understandable.

This notice explains how Ethiya handles personal information when you visit ethiya.com or contact us about this website. It does not govern an agency's use of the Ethiya software platform; that use is covered by the applicable customer agreement and product privacy terms.

Effective August 19, 2026

Information we collect

Information you choose to provide

When you use a contact or scheduling form, we receive the information you choose to provide, such as your name, work email address, optional phone number, organization, message, and meeting details.

Website operation information

Our hosting and security providers may process technical information needed to deliver and protect the site, such as an IP address, browser and device type, requested page, referring page, timestamps, and security signals.

The website uses HubSpot to provide contact forms, scheduling, and related follow-up. HubSpot may process form fields, scheduling details, page context, and technical data needed to deliver and protect those services. Ethiya has not installed separate advertising trackers or analytics cookies. Essential hosting and security systems may still process transient technical data needed to serve and protect the site.

How we use information

We use personal information to:

  • respond to questions and demo requests;
  • communicate about Ethiya when you ask us to;
  • operate, secure, troubleshoot, and improve the website;
  • prevent misuse, fraud, and security incidents; and
  • comply with law and protect our rights.

How we disclose information

We may disclose personal information to service providers, including HubSpot, that help us host, secure, operate, schedule, and respond through the website. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, financing, acquisition, reorganization, or sale of all or part of the business. We do not sell personal information collected through this website or share it for cross-context behavioral advertising.

Retention

We retain website and correspondence information only as long as reasonably needed for the purposes described above, including follow-up, security, recordkeeping, dispute resolution, and legal obligations. Retention periods vary with the type of information and why it was collected.

Your choices and privacy requests

You can choose not to submit a form or not to include optional information in your message. You can also use browser and device controls for locally stored data. Depending on where you live, you may have rights to request access, correction, deletion, or other treatment of personal information. To make a request, use the contact form and state that your message concerns privacy. We may need to verify your identity before completing a request.

Security

We use reasonable administrative, technical, and organizational measures intended to protect information handled through the website. No internet transmission or storage system can be guaranteed completely secure.

Children

This business website is not directed to children under 13, and we do not knowingly collect personal information from children through it. If you believe a child has provided personal information, contact us so we can review and address it.

International processing

Website providers may process information in the United States and other countries. Privacy laws may differ from those where you live. Where required, applicable safeguards govern those transfers.

Changes to this notice

We may update this notice as the website and our practices change. The effective date above shows when this version took effect. Material changes will be presented on this page or through another appropriate notice.

Contact

For questions or privacy requests, use the contact form and state that your message concerns privacy.

Ethiya

Connected agency operations—from schedule to service to payment.

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