Features
Ethiya connects the people, records, conversations, exceptions, and financial work that home-care teams coordinate every day.
What changes
When scheduling, visit verification, messaging, notes, billing, and payroll live apart, every exception becomes an investigation. Ethiya carries context forward so each team can act from the same operational record.
Connected capabilities
Each part of the workflow keeps its context, boundaries, and accountable owner.
Build and adjust schedules with availability, qualifications, preferences, continuity, travel, overtime, and agency rules in view. Manage open visits and outreach without losing track of who was contacted and why a match fits.
Explore scheduling↗Move applicants from first response through screening, required steps, credentials, and workforce readiness. Give recruiters and operators a shared picture of who can work and what is still missing.
Explore workforce readiness↗Guide caregivers through the visit, capture required evidence, document the work, and route exceptions for review. Keep verification connected to the schedule and downstream operations.
Explore care delivery↗Keep messages in context across staff, caregivers, clients, and authorized family members. Use the right channel, respect consent, and make important updates reviewable.
Explore communication↗Move from verified service to billing, claims, payment, payroll, and reconciliation with the original visit evidence still available. Surface missing prerequisites before they become denials or delayed payroll.
Explore revenue workflows↗See coverage, service, workforce, exceptions, and revenue through shared definitions. Ask operational questions without opening broad access to protected information.
Explore operational insight↗Summarize, explain, draft, and prioritize work inside the workflow. Keep the source, reviewer, boundary, and history visible.
See Ethiya Intelligence↗One connected system
Coordinate the people, availability, rules, and open work behind the schedule.
Connect the scheduled visit to verification, documentation, communication, and review.
Carry approved service and its evidence into billing, claims, payroll, and reconciliation.
Use shared definitions and accountable AI to understand what needs attention next.
Agency-owned policy
Home-care rules vary by agency, state, payer, program, and contract. Ethiya is designed to make changeable policy configurable—with stated defaults, permissions, effective dates, and an audit trail—rather than pretending one rule fits every agency.
Questions to ask
No. Scheduling is one part of the connected flow. Ethiya is designed to connect workforce coordination with visit delivery, communication, reporting, and revenue operations.
The product is designed around agency-owned settings where policy legitimately varies. Exact configurable rules and permissions should be confirmed for the release and module being evaluated.
No. Access follows the user's role, organization, location, assignment, and workflow scope. Branch-scoped users remain limited to their authorized context.
Packaging and implementation sequencing should follow the agency's operating needs and the commercial offer. The site does not promise a deployment model before it is approved.
See it in context
Bring one real workflow: an open visit, an EVV exception, a family update, an authorization problem, or a billing reconciliation. We will trace how it moves through Ethiya.
Request a demo↗