Scheduling and workforce
Bring availability, qualifications, continuity, preferences, travel, overtime, confirmations, and open-visit outreach into one scheduling workflow.
Maria Lopez32 / 40 hours
Jamie Chen28 / 40 hours
Daniel Reyes39 / 40 hours
Maria Lopez12 min away · available
✓Required qualifications, availability, continuity, and travel align.
What changes
A green calendar is not enough. Schedulers need to know which visit is confirmed, which caregiver has not responded, which constraint changed, and which exception needs a person now.
Connected capabilities
Each part of the workflow keeps its context, boundaries, and accountable owner.
Agencies decide which factors are required, preferred, or informational. A recommendation should never hide the policy behind it.
See why the visit is open and when coverage becomes urgent.
When a caregiver calls off, the problem is larger than one blank calendar cell. Ethiya can bring the affected client, timing, qualifications, continuity, nearby capacity, prior outreach, and next steps into one exception view.
The confirmed assignment becomes the caregiver's visit, the basis for EVV and documentation, the context for communication, and the source for billing and payroll.
Open-visit workflow
See why the visit is open and when coverage becomes urgent.
Review eligible caregivers and the reason each match fits or conflicts.
Track delivery, response, decline reason, and expiration.
Confirm assignment through an authorized scheduler.
Caregiver respect
Use preferences, availability, workload, and channel consent; explain why the opportunity was offered; and let caregivers respond without calling the office.
Questions to ask
Ethiya is designed to recommend eligible matches and explain the factors used. An authorized person confirms the assignment unless a bounded, agency-approved rule explicitly permits automation.
The intended model includes availability, qualifications, preferences, continuity, travel, conflicts, and overtime. The public list must match the release shown in the demo.
Yes. Caregivers can receive and respond to open-visit offers through supported channels, with consent, delivery, response, expiration, and assignment rules kept visible. Exact channel availability is confirmed during implementation.
Configuration should follow agency and location policy where legitimate variation exists. Confirm the exact scope and precedence of each setting during evaluation.
See it in context
We will work through open visits, call-offs, recurring schedules, travel, overtime, qualifications, and outreach using your agency's priorities.
Request a scheduling demo↗