Morning visit9:00–11:00 AM · Maria Lopez
ConfirmedPrivate-duty home care
Give private-duty operations one connected view.
Coordinate the caregiver experience, client service, family communication, and revenue work that shape every private-duty relationship.
EB
CLIENT OVERVIEWEleanor BrooksActive · Riverside branch
Service on trackOverviewScheduleCare teamFamilyBilling
Companion care1:00–3:00 PM · Jamie Chen
ConfirmedWhat changes
Service quality is built in the handoffs
The client and family experience depends on hundreds of operational details: the right match, a confirmed schedule, a prepared caregiver, a useful visit record, a timely response, and an accurate invoice.
Connected capabilities
Each part of the workflow keeps its context, boundaries, and accountable owner.
Build continuity into scheduling
Use availability, qualifications, preferences, travel, workload, and prior service context to prepare better matches. Keep the reason visible and let the scheduler own the final assignment.
Keep clients and families appropriately informed
Share approved schedules, visit status, and plain-language updates with authorized people. Preserve consent, source information, and internal-versus-external boundaries.
Make service exceptions visible
Call-offs, late arrivals, changed needs, incomplete documentation, concerns, and communication failures should have an owner and next action—not disappear inside separate inboxes.
Connect service to revenue
Carry confirmed service, rates, adjustments, invoices, payments, caregiver pay, and reconciliation through a traceable workflow. Name supported payment and payer paths precisely.
Grow with operational control
See capacity, open demand, workforce readiness, service reliability, and revenue together. Use AI to prepare repetitive work and surface exceptions while keeping consequential decisions human.
Grow with operational control
Give private-duty operations one connected view
See capacity, open demand, workforce readiness, service reliability, and revenue together. Use AI to prepare repetitive work and surface exceptions while keeping consequential decisions human.
Questions to ask
Clear answers belong in the evaluation.
Is Ethiya for non-medical home care?+
Yes, private-duty and non-medical home-care operations are a primary intended audience. The site should avoid implying skilled clinical scope that the product does not support.
Does Ethiya support private-pay billing?+
Yes. Ethiya supports private-pay invoicing, payments, adjustments, receivables, and reconciliation. Exact payment-provider connections are confirmed during evaluation.
Can families use Ethiya?+
Yes. Ethiya provides family-facing access with agency-controlled sharing and recipient authorization for schedules, visit information, and approved updates.
Can Ethiya support a mixed payer agency?+
Yes. Ethiya supports mixed-payer operations while keeping payer, service, authorization, claim, payment, and integration rules explicit for each workflow.
See it in context
Show us how your agency delivers service
We will map Ethiya to your intake, scheduling, visit, family, and payment workflows—and state clearly where the release fits.
Request a private-duty demo↗